terms + conditions

Quick Quote

The following is a summary of the Rental Terms + Conditions. There may be variations according to season or event. Any such variations will be sent to you via email at time of booking and will be reflected in the contract that you will need to sign. If you require any more information or clarification then please do not hesitate to contact a member of the Lekker team.

Please note that all prices are quoted in South African Rand (ZAR). Rates and / or conditions quoted in our brochures/adverts are subject to change without notice.

 

the nitty gritty

AGREEMENT OF RENTAL
At collection of the vehicle then Lekker Camper require the hirer to sign a rental agreement. By signing this agreement, the hirer accepts that they have read and understood those full terms and conditions and that they are personally liable as hirer under that agreement.


BOOKING & PAYMENT DETAILS

All financial transactions are calculated and conducted in ZAR (unless otherwise agreed). Fluctuations in exchange rates can cause variations before or during the hire period. Lekker Camper accepts no responsibility for any variances.

Booking: Advance bookings can be made using the secure online booking portal.

Deposit: In order to secure an advance booking for a Lekker Camper, a non-refundable pre-payment fee of R1,500 will be debited from the driver's provided credit card when the booking is confirmed. Embossed Visa and Mastercard credit cards only may be used as payment for your deposit.

Rental Balance Payment: The remaining rental balance may be paid in cash ZAR on the day of rental or by EFT (to have cleared in advance of your rental). Please discuss payment options with your Lekker Camper contact.

Excess Authorisation: When making your booking, please use the embossed credit card details (Visa or Mastercard) you will present when picking up your vehicle. On rental start date an authorisation will be held on your credit card for the applicable excess amount. This hold will be released within 5 working days (South Africa) or 7 working days (all other locations) once the vehicle has been safely returned.

Vehicle Return: On return of the vehicle and when your final invoice has been calculated, any amounts due to Lekker Camper will be charged to your credit card including refuel of the vehicle.


CHRISTMAS VW CAMPERVAN AND KOMBI RENTALS 2017/2018
Lekker Camper are incredibly busy over the holiday and festive season, so please do book early to avoid disappointment.

Support team are on duty 24:7 throughout Christmas and New Year

Between 15th December 2017 - 5th January 2018 the following applies:

One way fees and minimum rental durations are as follows:

Location Fees each way Minimum Duration
Christmas 2017
Min duration
15th Dec - 5th Jan

Closed Dates

CAPE TOWN EAST - Cape Town International airport, Somerset West, Strand, Stellenbosch and Gordons Bay
R 0
5 days 
14 days 
23rd Dec 2017 - 2nd Jan 2018
CAPE TOWN CENTRAL & OTHER - Blouberg, Cape Town Central, Durbanville, Fishhoek, Franschoek, Kommetjie, Simons Town
R 190
5 days 
14 days 
Durban 'King Shaka' Airport 
R 5,200
22 days 
25 days 
15th Dec 2017 - 5th Jan 2018
East London Airport 
R 4,000
20 days 
25 days 
George Airport 
R 1,550
10 days 
14 days 
24th Dec 2017 - 25th Dec 2017
1st Jan 2018
Johannesburg 'O.R.Tambo' Airport 
R 4,900
20 days 
25 days 
15th Dec 2017 - 5th Jan 2018
Knysna Town 
R 1,750
10 days 
14 days 
24th Dec 2017 - 25th Dec 2017
1st Jan 2018
Port Elizabeth Airport 
R 2,800
14 days 
20 days 
23rd Dec 2017 - 25th Dec 2017
1st Jan 2018

Please Note: Our Christmas policy is subject to change dependant on bookings and fluctuating travel costs and avalilability


COVER OPTIONS

Standard Lekker Cover (Free)
Standard cover is included in the daily rate and in the event of any damage to either a Lekker Camper vehicle or third party vehicle / property, the hirer will be liable for the first R10 000 (R20 000 in case of theft or cross border) in the case of 8-seaters & Classic T3/T25 Campers or R12,000 (R24,000 in case of theft or cross border) in the case of Comfort T3/T25 Campers or R35,000 (R70,000 in case of theft or cross border) in the case of Africana T5 Campers or R25,000 (R50,000 in case of theft or cross border) in the case of all other vehicles unless stated otherwise.
Note: hirer is fully responsible for replacement or repair of windscreen and / or radio, all tyre damage and interior furnishings damage and/or loss

Pretty Lekker Cover
Pretty Lekker Cover will reduce this excess for any damage to either the Lekker Camper Hire vehicle or third party vehicle / property to R7,000 (R14,000 in case of theft) in the case of 8-seaters & Classic T3/T25 Campers or R8,000 (R16,000 in case of theft or cross border) in the case of Comfort T3/T25 Campers or R18,000 (R36,000 in case of theft or cross border) in the case of Africana T5 Campers or R15,000 (R30,000 in case of theft or cross border) in the case of all other vehicles unless stated otherwise. The option of Pretty Lekker Cover will also waive the excess for replacement or repair of radio.
Note: hirer is fully responsible for replacement or repair of windscreen, all tyre damage and interior furnishings damage and/or loss

Well Lekker Cover (Only available for rentals 10 days +)
Well Lekker Cover will reduce the excess for any damage to either the Lekker Camper Hire vehicle or third party vehicle / property to R3,500 (R7,000 in case of theft or cross border) in the case of 8-seaters & Classic T3/T25 Campers or R4,000 (R8,000 in case of theft or cross border) in the case of Comfort T3/T25 Campers or R6,000 (R12,000 in case of theft or cross border) in the case of Africana T5 Campers or R7,000 (R14,000 in case of theft or cross border) in the case of all other vehicles unless stated otherwise. The option of Well Lekker Cover will also waive the excess for replacement or repair of radio.
Note: hirer is fully responsible for replacement or repair of windscreen, all tyre damage and interior furnishings damage and/or loss

EXCLUSIONS
A full list of exclusions can be seen in the Full Terms and Conditions. As a summary the hirer will be fully liable for any damage to the Lekker Camper vehicle or third party vehicle and / or property if:
- The terms of the rental contract are breached
- Damage to the vehicle is caused by careless, willful or reckless driving
- Damage to the vehicle is caused due to incorrect use of clutch, handbrake etc.
- Driving under the influence of drugs or alcohol
- Driving on restricted roads / areas
- Water submersion or salt-water damage is caused
- No other vehicle, animal or person is involved
- or where another vehicle, animal or person is involved but sufficient details thereof are not provided
In case of any damage to the Lekker Camper vehicle or third party vehicle / property a second excess will be collected to cover any subsequent damage.

Personal injury and belongings are not covered. The client is therefore responsible to obtain his or her own travel insurance.


CROSS BORDER CHARGE

Vehicles are currently allowed to travel within South Africa and by prior arangement in writing to Lesotho & Swaziland. If you wish to take the vehicle across the border then a cross border refundable deposit applies and the excess is double. This needs to be arranged in advance so that we can sort out all the documentation for you. A cross border letter and approval documentation must be obtained prior to the Rental crossing any border with the vehicle, the cost of issuing which the Renter will be liable for.

Travel into Angola, Botswana, Namibia, Malawi, Mozambique, Zambia & Zimbabwe or any other country is currently not allowed.

Vehicles are only permitted to cross the specific borders listed in the cross border letter. No other counties are allowed.

All fees levied by the border authorities are for the responsibility of the renter.

Lekker Camper have the right at any time to restrict travel in certain areas due to adverse weather conditions, political circumstances or for any other reasons as deemed fit.


DRIVING LICENCE
A valid non-endorsed full driver's licence held for a minimum of 2 years is required (must be in English) - international licence is preferred. It is the drivers responsibility to ensure that he/she carries their drivers licence with them at all times whilst driving. This is a legal requirement in South Africa.

Copies of all drivers license(s) must be submitted to Lekker Camper at rental start and originals available for inspection.


DURATION OF RENTAL
The standard minimum rental is 5 days unless otherwise agreed with Lekker Camper. Number of rental days are calculated on a 24 hour cycle basis.

HOURS FOR PICK-UP & DROP-OFF
During office hours, we deliver our vehicles for free to Cape Town International airport, Helderberg basin, Somerset West, Strand, Stellenbosch and Gordons Bay.

A collection and/or drop off fee will apply for pick-ups and/or drop offs outside of these free zones.

A small fee may be charged for pick-up and drop offs outside of office hours, over weekends or on public holidays.

IDENTIFICATION DOCUMENT R.S.A. CITIZENS
A full valid South African I.D. document is required for all bookings made by South African citizens or a full valid passport may be used.


PASSPORT
A full valid passport is required for all International bookings.


INFRINGEMENTS
Lekker Camper reserves the right to charge the hirer for any speeding or parking fines, toll fees, associated administration costs and / or accidents including third party vehicle / property damage not reported on the return of the vehicle plus an administration fee of R350 per case.


KILOMETRES
Lekker Camper offer different kiilometre rental plans to suit the hirer. The selected rental plan can not be changed after the rental start date.


EXCESS
The insurance excess can only be paid by embossed credit card (the amount will be locked on the card and the amount will have to be authorised by the bank). The excess hold will be released by Lekker Camper within 5 working days (South Africa) or 7 working days (any other location) of the return of the vehicle to the agreed location, on the agreed date, at the agreed time with no damage incurred to the Lekker Camper vehicle or third party vehicle / property.


MINIMUM and MAXIMUM DRIVERS AGE
The minimum age of hirers shall be 23 years old and the maximum age shall be 65 years old.

In the exceptional event of the hirer being under the age of 23 years, the excess payable in terms of the insurance shall be double and shall also apply to persons over 23 who have had a license for less than two years.


ONE-WAY FEES
All rentals must start or finish in the Cape Town area.

Pick-ups or drop-offs to major airports (Durban King Shaka airport, East London airport, George airport, Johannesburg O.R.Tambo airport, Port Elizabeth airport) and Knysna town are subject to a one-way fee. This is by prior arrangement and a minimum rental term applies. The one way fees are non-refundable after rental start date.

For one-way rates, click here .

Other locations are available on request.

Please contact us for more information if required.


SPEED RESTRICTIONS
Safe speeds are 80-90 kmph, but must be adjusted to suit the road and weather conditions. At no time must a speed of 110 kmph be exceeded.


ROAD RESTRICTIONS
Vehicles may be taken into South Africa's neighbouring states, Lesotho and Swaziland, where permission has been given in advance in writing by Lekker Camper.

Currently, vehicles are not allowed into Angola, Botswana, Namibia, Malawi, Mozambique, Zambia & Zimbabwe or any other country.

All insurance cover is void if vehicles enter prohibited areas.

Vehicles are allowed to travel on any properly tarred surface. Good smooth gravel and sand roads are also permitted. There are areas however that are not allowed for driving with a vehicle, camper or kombi including: the Swartberg Pass (SA), the Sani Pass (SA), Kalahari Gemsbok Park (Kgalagadi Transfrontier Park), the road to the Sentech Towers in Marakele Park (SA), Baviaanskloof Pass (SA), 4x4 trails, the Skeleton Coast Park (Namibia), the short road from Hobas to the Viewpoint (Fish River Canyon), Van Zyl's Pass (Namibia), Sandwich Harbour (Namibia), Kaokoland (Namibia), narrow and steep single lane mountain passes and any road in South Africa, Swaziland, Lesotho, Botswana and Namibia that do not adhere to the condition of roads as mentioned above. We also do not take responsibility from damages arising out of fast speeds and long distance driving on the washboard roads (especially D-roads) in Namibia.

Lekker Camper have the right at any time to restrict travel in certain areas due to adverse weather conditions, political circumstances or for any other reasons as deemed fit.


AA (Automobile Association) FLEETCARE PLUS COVER
All our vehicles are covered by full AA FLEETCARE PLUS cover or other Roadcare policy which is valid 24 hours, 7 days a week in South Africa, Lesotho and Swaziland. Please contact Lekker Camper for more details if required.


REPAIRS
While every vehicle is thoroughly serviced and checked, breakdowns can occur unexpectedly. Any problems with the vehicle or equipment must be reported to Lekker Camper Hire as soon as possible by phone or email. Lekker Camper need to be contacted for authorisation in advance of any repairs taking place and will provide an authorisation number to the hirer. Please settle directly with the supplier unless agreed with Lekker Camper. Refunds will only be considered with a valid authorisation number and accompanying invoice if the repairs are not as a result of hirer or driver fault or negligence.

Lekker Camper will not be held responsible for any accomodation costs incurred but may at their discretion refund the daily rental rate for any full days lost after a reasonable amount of time has been given for Lekker Camper to rectify any problems. The hirer acknowledges that it may not always be possible to attend to repairs over weekends, public holidays and in remote locations.


EQUIPMENT INCLUDING STOVE, AIR-CONDITIONING AND FRIDGE OPERATION
All equipment including stoves, air-conditioning and fridges are tested prior to rental start and are rented in full working condition. Lekker Camper can not be held responsible for any failure or malfunction of this equipment during the rental period.

All equipment must be returned in the same condition as at start of rental. No substitution of equipment is permitted.


ACCIDENTS
1/ Report to Lekker Camper and Nearest Police Station - All accidents, no matter how minor, must be reported to the nearest police station within 24 hours and police case reference numbers communicated immediately to Lekker Camper. Hirers may be required to complete a detailed insurance claim form at the end of the hire period.  In the event of an accident the hirer is still entirely responsible for the full rental fee together with the payment of the relevant vehicle excess chosen. Failure to report an accident to the nearest police station may result in the claim not being accepted by the insurers and the hirer being responsible for all own vehicle and third party damage.
2/ If the rental vehicle is involved in an accident and is not drivable, a replacement vehicle, if available, may be collected from Lekker Camper. If the hirer requires a replacement vehicle to be delivered, then these charges will be payable by the hirer. None of the excess reduction options cover this eventuality.
3/ The hirer is responsible for the recovery of the damaged vehicle to the original rental depot.
4/ The hirer is entirely responsible for all costs of repairs and/or replacement as per the excess option chosen.
5/ If the hirer is unable or unwilling to take a replacement vehicle, no refunds for early termination of the contract will apply.
6/ No refund of rental days lost will be considered during the period in which a replacement vehicle is being organised.
7/ Should there be no replacement vehicle available, no refund for lost days will be considered.
8/ Should the hirer continue with a replacement vehicle then a new rental contract and insurance conditions will apply.
9/ Insurance does not cover damage to the interior of the vehicle or loss or breakage of equipment unless as a result of an accident.  All equipment and accessories supplied shall be returned (fair wear and tear excluded) upon completion of the hire.  
10/ Damage, as a result of negligence, to the suspension or any undercarriage fittings and / or exhaust system, other than fair wear and tear, will also be for the hirers account. 
11/ Damage to the vehicle not as a result of a reportable and reported accident and covered under the insurance policy remains the responsibility  hirer. The hirer will be responsible for all damages to' or loss of, equipment in or affixed to the vehicle.

Lekker Camper reserves the right to apply the above conditions as they deem fit.


SMOKING
In order to keep our vehicles pleasant for all of our customers, we do not allow smoking inside. Smoking inside a Lekker Camper vehicle imposes a R750 penalty.


CHANGE OF VEHICLE
Lekker Camper reserves the right to substitute a comparable or superior vehicle should the requested vehicle not be available due to unforeseen circumstances. This shall not constitute a breach of contract and does not entitle the hirer to any refund.


EARLY RETURN
No refund of the rental fee will be made if the vehicle is returned early for any reason whatsoever prior to the end of the rental period.


CANCELLATION FEES
- 28 days before pick-up = Pre-payment fee only
- 27 to 15 days before pick-up = 25% of gross rate
- 14 days to 2 days before pick-up = 50% of gross rate
- Less than 48 hours or no show = 100% of gross rate
Please note: - In all the above instances, the initial booking confirmation pre-payment / deposit fee is non-refundable.


TAXES
Above prices are subject to change in accordance with changes in government taxes.


DISCLAIMER
Illustrations and text in any of Lekker Camper's brochures / advertisements are only a representation of the vehicle depicted. Variances in the vehicle(s) offered for rental could occur due to modifications and / or upgrades to the vehicle design.


Full terms and conditions of the rental agreement are provided at time of drop-off/collection which the hirer will need to sign. Please make time to read these and if you require any more information or clarification then please ask a member of the Lekker team.

If you have any other queries then please do hesitate to contact a member of the Lekker Camper team by using our fast and friendly mail service: - info@lekkercamper.co.za

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